King Solomon Policies
- The customer is liable for all shipping and handling costs when returning or exchanging an item to King Solomon Cages.
- When returning an item for credit, a 35% restocking plus all shipping and handling fees will be charged to your account. This policy also applies to shipments that are refused and returned only after the item has been shipped. If the item has not been shipped or a shipping ticket printed then we will cancel the order and return full or partial credit, depending on how far along the order has been processed. Credit Card fees and any other applicable fees also apply.
- All cancellations after shipment are subject to a 35% (of total invoiced order) cancellation fee. All freight costs of the product is not refundable.
- All returns must be properly returned in original packaging and in sellable condition before they are returned.
- It’s the customer’s responsibility to report any damages upon delivery of shipment on the bill of lading.
- No returns will be accepted without authorization number from King Solomon Cages.
- There are absolutely no returns on used, damaged, custom sizes or custom colored cages and there options.
- Standard color are: Golden Oak, Cherry, Red Mahogany, natural. (some other colors may apply)
- Freight related damages, which is still subjected to all freight and restocking fees. When not requesting a return on our products damaged in shipment, product is returned and repaired and shipped back at no charge.
- The purchase price at time of sale is final.
- There is a 35% restocking fee for items cancelled due to shipping problems or damaged freight, plus all shipping costs.
Prices Subject to change without notice.
King Solomon Cages reserves the right to refuse any order.
35% restocking charge may be applied to all return orders
